eScripts: Important Information

What is an eScript?

• An eScript, or electronic prescription, is a digital version of a paper prescription that your doctor can use to prescribe you medicine.

How does it work?

• Your doctor will send you a link by SMS or email.

• The link has a unique QR code, known as a digital 'token' — this token is your prescription to take to a pharmacy.

• Your token will get scanned by the pharmacist, so they can access your prescription and give you your medicine.

• You can take your eScript to any pharmacy that is set up to dispense medicines using eScript, and most are.

Repeat prescriptions

• Your psychiatrist will inform you how many repeat prescriptions have been provided in that script. 

• If you have a repeat prescription, the pharmacist will send you a new token for it by SMS or email. The next time you need your medicine, you will need to show the pharmacist the new token.

• It is your responsibility to monitor how many repeat prescriptions are left in the script, which can be confirmed by your pharmacist.

I have taken all repeat prescriptions that has been prescribed.

How do I request for a new one?

• If you are an existing patient of Pitstop Health and have seen your psychiatrist within a 6-month period, you can complete the script request form here.

• If you have not seen your psychiatrist in > 6 months, you will need to contact us to book a medication review.

• Alternatively, you can request this from your usual GP.

Handy tip: Active Script List (ASL)

• An ASL is a digital list of all your eScripts. It allows you to manage your prescriptions by storing all your tokens in one place. This can be helpful because you won’t have to keep track of each token.

• An ASL can be a handy option if you take more than 2 medicines. You won’t need to show your token every time you need your medicine.

• If you choose to use an ASL, you will need to register for one — ask your pharmacist how to do it. Once you have registered, you won’t need to keep track of each eScript. You can walk into any participating pharmacy and give consent for the pharmacist to access your ASL. The pharmacist can then give you your medicines.