Booking Process: Psychology Consultation

• Your GP can send the Mental Health Treatment Plan to us directly (see referrer section)

• You may also send the referral via email to reception@pitstophealth.com.au

• If you would like a psychometric assessment completed (ASD, ADHD, Education and Learning Assessment), please contact our team directly to arrange this. You can also see more information here.

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• For clients with NDIS/Private Health funding, please complete the Intake Referral Form.

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• We will contact you once we have received and processed the referral to proceed with booking your initial consultation.

• Our referral processing times is approximately 5-7 business days.

  • If you do not hear back from us after this time, please do not hesitate to contact us to follow up with your referral.​

• We will provide you with an introduction letter confirming your initial appointment dates and times and our patient registration and consent form.

• 1 week before consultation: 

  • You will receive an SMS confirmation for your appointment booking and a payment link to complete $200 deposit payment. Appointment will only be confirmed once deposit payment is received.

  • If you are unable to attend the appointment, please call us at least 2 full working days in advance to avoid late notice fee.

  • If we do not receive a reply and are not able to process a payment hold within 5 days, your booking will be cancelled.

• Complete the patient registration and consent form

• Important documents:

  • ​NDIS Plan / Medicare / Private health fund details

  • Letters / reports: doctors, psychologist, school, NDIS providers etc.